Valley Forge, Pa. — CertainTeed Gypsum announced the launch of CertainTeed Connect, a new extranet that provides customers 24/7 access to account information and a host of new online tools. The company reports that through a secure, user-specific sign-on, CertainTeed customers can take advantage of live order tracking from initial order placement to product delivery. At each step of the process, users can print a copy of their order, with the ability to customize the information included on the printed copy. Sales orders for railcar shipments also include a link to track the shipment en route with checkpoint updates and planned delivery times. Through the site, customers also receive automatic e-mail notifications when new invoices or statements are generated, and credit notes can be searched quickly. Pricing for CertainTeed Gypsum products is available on the site. www.certainteed.com.

CertainTeed Gypsum

Reader Service No. 214